Chauffeured Elegance Company’s services are subject to the following Terms and Conditions.
Whilst always respecting the enjoyment and safety of others, Chauffeured Elegance clients are invited to enjoy themselves thoroughly whilst travelling in or being photographed with our vehicles. The chauffeur will be responsible for opening doors of the vehicle when safe to do so. No doors will be opened until the vehicle has come to a complete halt.
Only Chauffeured Elegance drivers are licenced and insured to drive the vehicles, therefore no other person, under any circumstances may drive the vehicles. The Chauffeur will drive at reasonable speeds keeping within the law, and will use their judgment in relation to the prevailing road type and conditions.
Chauffeured Elegance operates a `NO SMOKING’ policy within all their vehicles. Should this condition be ignored the chauffeur is
authorised to terminate the hire agreement and a refund will not be offered under any circumstances.
Payment of the booking deposit of $110 confirms the booking and is non refundable. The deposit is payable into our account within 7 days of making the booking.
Any destinations greater than 40km from Buderim, may incur additional charges. These charges will be advised at the time of making the booking.
In the event of mechanical failure, due to circumstances beyond our control, Chauffeured Elegance reserves the right to substitute vehicles of equal capacity.
Chauffeured Elegance cannot be held responsible or liable for any loss or damage to the clients and passengers property, howsoever caused. Our chauffeurs are authorised to refuse the carriage of luggage if, in their judgment, the volume or weight is excessive for the vehicle.
All times stated in the booking form, are achievable by our Chauffeured Elegance vehicles subject to road and traffic conditions on the day. Any times changed by the client, outside those listed in the booking agreement, may incur additional charges, should further time be required to complete the transport arrangements. An amount of $110 per hire car, per hour or part there of, will be charged for any hire time in excess of the agreed hire duration. These charges will be advised, agreed to and recorded at the time of the hire and are payable into our bank account within 7 business days.
All charges must be paid in full 14 days prior to the date of the event. Any extra costs such as extra time, mileage, parking or tolls
must be settled at the end of the hire by arrangements made.
The clients will be held responsible for the conduct of all the passengers in the vehicles at all times. The client will be held responsible for any or all damage howsoever caused by the client or their guests to the vehicles, to the minimum charge of $150 or the cost of repairing/cleaning which ever is greater. This includes sickness, spillage, stains, fabric tears or scratches. Chauffeured Elegance reserves the right to terminate any and all services to unruly, offensive or abusive passengers without a refund.
Chauffeured Elegance’s complaint management processes endeavour to rectify challenges promptly. Please make your concerns
known to the chauffeur at the time of the incident. Where further action is required, the complaint must be provided in writing and sent to the email address below, detailing the date and time of the complaint, the driver’s details and the nature of your complaint.
We pride ourselves on our attentive service and iconic vehicles. If our service has met your expectations we would appreciate your sending your comments to us and we will be pleased to add it to the testimony page on our website.
Any queries relating to the above conditions, please contact Chauffeured Elegance. email@example.com, We thank you for your business! We hope that will recommend Chauffeured Elegance to your friends and acquaintances for their Weddings , Formals and Special Occasions’ transport needs.
Chauffeured Elegance Terms and Conditions of Hire
Chauffeured Elegance Pty Ltd
as trustee for The Eric and Narelle Greentree Family Trust T/A
Operator Accreditation Certificate No. 900473059